About the course

Program objectives

• Identify the nature and importance of organization and methods
• Explanation of organization tasks and methods
• Develop work study skills and simplify procedures
• To provide participants with the necessary skills to become able to recognize the dimensions of the business reduction system and simplify paperwork procedures and be able to apply it in practice .
• Providing participants with the latest trends and modern theories in the fields of organization and reorganization and related to the simplification of work procedures.

Scientific themes

• The concept of Total Quality Management
• Principles of Total Quality Management
• Dimensions of Total Quality Management
• Strategies for leading the Total Quality Management Process
• Stages of application of Total Quality Management
• Elements of Total Quality Management
• Criteria and indicators of the Total Quality Management System

• Organization and methods (significance, goals, tasks )
• Administrative organization and organization design
• Study of work (goals, actions, planning, stages, methods )
• Simplification of procedures
• Stages of the current procedure agreement
• Determine the procedures to be simplified
• The process of simplifying procedures
• Information collection
• Scheme of main operations
• The scheme of the course of successive actions
• Joint activity scheme
• Stages of the flow of the proposed procedure
• Procedure development
• Follow-up to the proposed action
• Models
• The importance of simplifying procedures.
• The concept of simplifying procedures.
• The relationship of simplification of procedures with management functions.
• Scope and scope of simplification of procedures :
• Tracks of actions.
• Procedures of dealers from outside the company.
• The procedures of the dealers from within the company.
• Methods used in the analysis of procedures.
• Workflow maps.
• Opinion polling.
• Steps to simplify procedures :
• Identification of procedural problems.
• Development of proposals.
• Implementation and follow-up of new procedures.
• Outputs and results of streamlining procedures :
• Working time.
• Study documents and forms.
• Manual of actions.
• Design of offices and work sites. .
• The concept of e-government .
• Requirements for working in e-government
• The use of computers to simplify procedures .
• E-management and how to simplify procedures
• Practical cases and workshops.
• The necessary steps to maintain the skills acquired from the program.
• Prepare the necessary Executive plan to transfer the acquired skills to practical application.